IT Consulting and ManagementAdminister, procure, setup, configure, manage and maintain all of your company's IT related infrastructure including computing hardware, servers, workstations, networks, software, domains, websites and provide escalated technical support in all company locations or customer sites.
System and Network AdministrationManagemement and administration of all network and server hardware, operating systems and applications
Security AuditingMaintain the highest levels of system reliability and security by installing system patches, hotfixes, updates, and application upgrades as become necessary.
Systems Reporting and DocumentationProvide monthly reports on critical production systems uptime as required with the goal of 100% uptime. Perform security audits and usage reports as required. Implement additional IT related projects in a timely manner as needed. Provide monthly detailed work log.
Remote SupportProvide remote assitance via email, phone, screen sharing and remote desktop connection
On-Site AssistanceProvide on-site same day technical support as requested (based on agreed terms if flat-rate rate option is chosen)